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HostGator FTP Login is Correct But WPD Won't Accept


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Wes-22290 @ on August 17, 2009, 12:54
Lots of probs installing 2nd 30dc site today!

Finally got it installed, in the right place...
/public_html/domain.org

BUT, when I go to add description meta it kicks back this:
"The website information was updated successfully. Note that the FTP logins provided are incorrect."

I've rechecked info multiple times and confirmed my FTP uname & pass with successfully with instance of Filezilla. But to no avail. I've also confirmed that the description meta was not saved by looking at my front page source code.

Looking forward to the answer.
Thanks,
Wes



All Answers


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Jamie-24663 @ on September 10, 2009, 6:38
Same happening to me :-(

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michael-6234 @ on September 26, 2009, 11:03
And me too.
As I don't know much about ftp I am ever so slightly screwed.

Th eothe rthing i swhen WPD tells m ethat my domains have beeen successf ully migrated and then they just completely disappear...It is a little disconcerting to say the least as I want to begin my monetisation phase and meanwhile my sites are losing PR and traffic as well as SERP ranking...

In the last 30 days My traffic is down by 6,500 to 7,000 per month....

Come on Wpd team. we know that you can improve on this...

Looking forward to your solution before I go bankrupt.

Michael

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Shawn-2863 @ on January 23, 2010, 11:40
WPD cannot accept a username with @ in it, so if your new domain is an addon domain to the main account, you need to use the main account FTP login information. As long as you have the correct URL for the addon domain in the "Website Full Address" field for your blog it will find the correct place to upload files for the addon domain.

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David-18066 @ on March 21, 2011, 6:17
I did that and got 'couldn't find' error message