How does this question board work?

Whether you're a newbie to WPD or just to ask.wpdirect.com, please read this question about how to use this Question Board first!

• faq
• new features

How quickly will you respond to my ticket?

Click here to find out how to decrease our response time to your ticket and get your question answered faster!

• submitting tickets
• ticket

Can you change the way my theme looks?

My theme doesn't look the way I want it to. Can you help me customize or change the look of my theme?

• theme customization
• themes

What is the difference between wordpress and wordpressdirect?

Kindly elaborate further about the difference of wordpress and wordpressdirect?

• wordpress
• wordpressdirect
• WPD

How do I get started?

I just got Web Hosting, how do I get started with WPD?

• faq
• newbies

Can I use Wordpress Themes from outside of Wordpress Direct?

If I use a Wordpress theme that is not provided in the Wordpress Direct theme gallery, can WP Direct automatically install all the plugins etc. just like it does for themes provided by WP Direct? Or will I manually have to install the plugins from th

• FTP
• Outside Theme
• Outside Themes
• Widget Ready
• Wordpress Theme
• Wordpress Themes

Why is WPD telling me I ran out of installs?

(applies to FREE members only)

• installation

What is the IonCube Loader and how do I configure it?

What is the IonCube Loader and how do I configure it?

• hosting
• installation
• ioncube

Are there any limits on content software?

How many articles can I post? How often can I autopost?

• content software
• limits

Can I upgrade to the latest version of WordPress?

Do I have to do this all manually, or do you provide an easier way?

• upgrade
• wordpress version

What is this message: SyntaxError: parseJSON?

When I try to install a new site I get this error message: SyntaxError: parseJSON--Couldn't connect to xx.xx.xx.xx

I have a problem with uploading WPDirect

I have the domain on Godaddy.com and I have hosting at hostgator.com They told me that I must change the server name to hostgator with this tutorial : http://www.hostgator.com/tutorials/dns/godaddy/changing-name-servers-via-godaddy.htm When I finish

When can I expect a response to my ticket?

I just submitted a ticket, how long will it take for you to respond?

• response
• support
• ticket

What is required to install sites with WPD?

What are the minimum requirements to install sites with WPD?

• getting started
• installation
• pre-sales
• requirements

Does your Terms of Service give you ownership of my content?

Does your Terms of Service give you ownership of my content?

• terms of service

Does the Free membership bill me after 30 days?

Does the Free membership bill me after 30 days?

• free membership

How do I cancel my paid membership?

What happens to my sites if I cancel?

• billing
• cancel

Why is my site showing Adsense ads?

And how do I remove the PSAs or blank spaces from my Adsense ads?

• adsense
• psa

Do You Support the Latest Version of WordPress?

Can I upgrade my older Wordpress site via WPD? Do I need to update my WP plugins?

• new features
• plugins
• update
• wordpress

How do I add an Aweber opt-in form to the Sales Offer area of my blog?

How do I add an Aweber opt-in form to the Sales Offer area of my blog?

• aweber
• opt-in
• sales offer

How do I get AdSense to show up?

Why isn't my site showing Adsense ads? How do I get AdSense to show up?

• ads
• adsense

How long does it take for my domain to propagate?

How will I know when it's ready?

• installation
• propagation

What is your refund policy?

What is your refund policy?

• billing
• refund

How do I get indexed?

How do I get indexed? Why isn't my website indexed by Google yet?

• Google
• indexing
• keywords

How do I schedule my own future posts?

If I want to setup a schedule for my own unique posts, how do I do that in WPDirect?

• future posts
• schedule

What do the Buoyant PageRank and PrettyLink plugins do?

Is there some kind of tutorial on how to use them?

• buoyant
• pagerank
• plugin
• prettylink

Will Pinging Get My Site Indexed Faster?

What are the pinging settings and where can I change them? Is Pinging Done Automatically? How can pinging get my site indexed faster?

• indexing
• pinging

Why is my 'Website Settings' page showing an FTP error?

Why am I seeing this error message? "System Error The system could not access your FTP server. Make sure that the correct FTP logins are correct and your host FTP server are running."

• FTP
• website settings

How can I get rid of the category 'untcategorized'?

Hi, I don't find any info about how to get rid of "uncategorized" category when there is no "delete" option available.

Do you still offer free hosting?

If I don't have my own hosting provider, can I still host with WPD?

• hosting
• WPD

Do existing members get the 30dc discount?

As an existing free member will I be able to ge the 30dc discounts for this year? The discounts do not show up on my upgrade options page when I click the link. I am doing the challenge again this year and with the discounts I could actually afford

• 30DC
• discounts

Cannot delete ads

I finally managed to publish my ad using Market Samurai. Now I have a problem deleting the ad. I deleted it from the control panel of WPD as well as the pretty link control panel of WP. Some how the ad refuses to go!! Help anyone has an answer?

• ads
• pretty link

FTP user name not accepted by WPD

When I am trying to configure my account in WPD it fails under check settings stating my hostgator ftp username is incorrect. Directly from hostgator! FTP Username: machine@exercisedvdsforall.com FTP Server: ftp.exercisedvdsforall.com FTP Server Po

• FTP User name

Wrong account location

When trying to install a site, I keep getting the error: "You have typed in the wrong account location, Try to browse the location of your domain by clicking : Browse Account location." I have specified the correct location I want to install the sit

Wordpress to Wordpress Direct-Can we go back to Wordpress?

I have a Wordpress blog. If I import the website into Wordpress Direct, would I be able to go BACK to Wordpress if I wanted? What are the reprocussions? Pros and cons?

headers changed

I can find many good headers in google images whats the process for substituting a header for an existing theme header Leonard

• headers
• images

Can I Use My Own Wordpress Theme with WPD?

How does the My Files feature work?

• new features
• themes

Is it possible to do split testing with WPDirect?

How would I setup split testing for my website's ads?

• ads
• ads & banners
• new features
• split testing

Free bronze account under 30 DC or not?

I understood this was to be not billed/free for 30 DC students. Am I wrong? Will I be billed $19. every month for my not-so-good Blog on WPD?? Geri Ramsfield

Selling your blog with Auto posting plugins enabled

I want to sell my blog, I saw a video on the 30DC that you can sell your blog and add value by installing the auto posting plugins that WPD offers. However.... how does the person manage the plugin after you sell it to them? I so no where in the ad

What are the requirements for a theme to support WPD?

Can you tell me in clear terms what I need to look for in a Wordpress theme to see if it works with WPD? I have gone through a number of wordpress themes and it's a very frustrating and time consuming trail and error exercises.

• themes wordpress

what does this mean?

The domain name you have entered does not resolve correctly and you need to login to your cPanel and create the account. Please check that the *index-of* listing in your browser before proceeding with the installation.

need help adding new site

I am getting the following info when I try to add another site, and cannot find where it tells me how to do the following... HELP?!? Thanks much! Jennifer Error Message: The domain name you have entered does not resolve correctly and you nee

• create account
• index-of

How can I upgrade or modify my WPD subscription?

How do I change membership levels?

Is there really such a thing as a Platinum membership and how do I get it?

I've only heard about this membership, is it real?

• platinum

Please Tell Me More About the Features Included in My WPD Account

1) What are content posters and how do they work? 2) 33% or 50% commissions of what? 3) What do the Standard Plugins include? 4) What do the Premium Plugins include? 5) What's in the Master Class DVD?

• membership features

How Do I Contact You Guys?

I can't find the answer I am looking on this board and I need help! What is the best way to contact you?

• tickets

how can I change the title of my page?

How can I change the title of my page from Contact Us to Click here for Free Session

Can WpDirect add a feature to manage comments?

Some of our blogs get a lto of comments. Can a feature be added to WPDirect to allow for comment management? With WPD handling blog postings in a single interface it only makes sense to allow management of comments from the same interface and not r

• comments

addon domain

I'm trying to install my site with wordpress direct, but it's not working. WPD is not able to find my addon domain giving me *index-of* listing error. I was able to install the site inputing www.addondomain.maindomain.com, and when I open the site on

• *index-of* listing
• addon domain